What is Corianderjeans.com’s Exchange policy?
Corianderjeans.com’s 30 Day Exchange Policy
“No Questions Asked Exchange Policy!”
Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, No Worries!!, you can buy any product in exchange to your previous order.
We mean what we say! All you need to do is drop an email at care@Corianderjeans.com within a period of 30 days, from the date of order.
However, you must understand that we can’t bear a loss either; so exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. C’mon that’s just fair!
Which items can I exchange?
All returnable items (except products from Corianderjeans partners) can be exchanged. To check which items cannot be exchanged, please call our customer care number on. We are constantly working to include more and more products to our exchange list.
Is exchange available in my area?
No you have to send it back through courier.
What items can I buy in exchange?
Any product/s (except from Corianderjeans’s partners) can be bought in exchange. The final price of exchanged products should be equal to or more than the price of returned items.
How soon can I expect the exchanged product?
Exchanged product is dispatched as soon as the returned item/s has passed product inspection. Generally we won’t take more than 72 hours after the pickup of returned item/s is done. In case of any unexpected delay, we will keep you informed by email and SMS.
Can I exchange my product for an item of lesser value?
No, your exchange order value should be equal to or more than the return item/s value.
Will I be charged for exchange?
There is no charge for exchange. All you need to do is to return the original item and exchange it for an item/s of same or higher value. In case you choose an item of higher value you have to pay it website. All products belonging to the Corianderjeans.com Add-on program, nominal shipping charges will be applicable.
Can I buy multiple items in exchange for a single product?
Yes, you can buy any number of items in exchange provided the final price of exchanged products should be equal to or more than the price of returned items.
Can I re-exchange?
If you are still dissatisfied with the product, you can again exchange the product for any item (covered in exchange policy).
Can I cancel the exchange?
If you wish to cancel your exchange order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount in form of Corianderjeans’s Credits.
If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. Refunds will be processed as per our Return policies.